FAQs

Q: Can i download the distro myself?
A: Yes, but if it's your first time you will most probably end up downloading the distro twice or three times till you get it right.

Q: How do i know i will get my stuff ?
A: To date our Postal Courier has not lost a single package.

Q: What's included in the distros ?
A: Hundreds if not thousands of applications, including web browsers, e-mail clients, libre office and a large number of server applications.

Q: Why are the discs so expensive if Linux is "free" ?
A: It is not a simple matter of just burning the discs and shipping them and hoping for the best. The discs are individually tested. Bandwidth costs are also a bit steep. The operating system is free, you are paying for the labour and materials. Advertising costs an arm and a leg.

Q: I found the product I want to buy but I have seen it cheaper on another South African Website. Will you adjust your price?
A: Sure we will gladly look at any price where you've found a product cheaper somewhere else. We will do anything in our power to try to keep our customers happy.

Q: How long will it take for AMPPOL IT to deliver my goods?
A: Shipping is same day if proof of payment is received before 08:00.

Q: How do refunds work?
A: There are no refunds as the discs can be copied, in the unlikely event the disc is defective we will replace it free of charge via standard tracked RSA mail.

Q: Will the Linux operating system i purchase work on my computer?
A: Google is your friend, find out if your hardware is compatible before purchasing or e-mail us for advice.

Q: What are my computers system requirements?

A: At least 1 Gig of RAM is recommended, but go for 2 Gig's if you can, we have distro's that will work with 512 Megs of RAM as well with a GUI. If you are dual booting you are likely to have 8/16 Gig's of RAM anyway.